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Application ManagementApplication management is the maintenance and enhancement of information systems. The services consist of a set of concepts and policies for managing information technology (IT) infrastructure, development and operations Aspects may include: * Structure of the maintenance processes including configuration, capacity and continuity management (ITIL), * Impact analysis, design, testing and implementation, * Connecting processes such as software control and distribution * Application (life-)cycle management, * IT organisations cycle management * Relationships with other forms of management

• JD Edwards Development Services & Application Support
• Managed Services for JDE Data Management
• JDE Address Book Standardization Services
• JDE Mngt. Reporting Improvement Services
• Third-Party Support

CNC ServicesCNC Services are the maintenance and enhancement of the JD Edwards CNC environment. The services consist of a set of concepts, policies and activities for managing a customers CNC environment.

• Oracle JD Edwards EnterpriseOne Managed CNC
• JDE Support/Maintenance
• Oracle DBA Managed Services

Disaster Recovery

• Oracle JD Edwards EnterpriseOne Disaster Recovery
• JD Edwards Disaster Recovery

HostingThe business of housing, serving, and maintaining computer hardware (& operating Systems) on the location of a third party, by the third party, for one or more clients.

• JD Edwards Hosting
• JDE Hosting

Implementation

• Oracle JD Edwards EnterpriseOne Implementation Services
• Comcentric Implementation Services

Security

• "Open to Closed" for existing sites
• “Security set-up” for new EnterpriseOne sites
• “Exclusive to Inclusive” – row security conversion
• “Roles Restructuring”

Upgrades

• Oracle JD Edwards EnterpriseOne Upgrades
• Comcentric Upgrade Services
• DWSDimension

Validation

• JD Edwards Validation Accelerator Pack